Shipping policy

šŸ“¦ Shipping Policy

We ship orders in two ways, depending on product availability and warehouse location. All details below are provided for full transparency before purchase.

šŸ‡ŗšŸ‡ø In-Stock Orders (USA Warehouse)

Products marked as In Stock ship directly from our USA Warehouse.

  • Order processing: 24ā€“72 hours
  • Delivery time: 3ā€“8 business days
  • Shipping origin: USA Warehouse
  • Delivery time does not include processing time
  • Tracking number is sent by email once the order ships

This applies only to items clearly marked as In Stock / USA Warehouse on the product page.

ā³ Pre-Order Orders (Batch Shipping)

High-demand items may be offered as Pre-Order and shipped in scheduled batches. Orders are shipped on a first-in, first-out (FIFO) basis once each batch arrives.

  • Order processing: 24ā€“72 hours
  • Orders ship once the listed shipping date is reached
  • Tracking is sent after the order leaves the warehouse

Estimated Delivery Times (after the batch ships)

  • USA: 7ā€“16 business days
  • Canada / UK / Australia: 7ā€“18 business days
  • Other destinations: up to 21 business days

Delivery times may vary depending on destination and local customs processing.

šŸŒ Customs, Duties & Import Fees (Important)

In rare cases, international Pre-Order shipments may be subject to customs duties, VAT, or import fees, depending on your country and local regulations.

  • These fees are not charged by us
  • They are determined by local customs authorities
  • Responsibility for any such fees lies with the customer

In over 95% of cases, shipments clear customs without additional charges. However, we recommend checking your local import rules if you are unsure.

šŸ“¬ Tracking & Order Updates

  • Every order includes a tracking number
  • Order confirmation is sent immediately after purchase
  • Shipping confirmation with tracking is sent once the order ships
  • Shipping status may also be displayed on the product page

šŸ’° Shipping Rates

We offer Flat-Rate Shipping with clear, simple pricing and no hidden fees at checkout.

šŸ“§ Customer Support

If you have any questions about your order or shipping status, contact us at: info@thecavemanstyle.com