Returns & Refunds

30-Day Money-Back Guarantee

We believe in making your shopping experience risk-free. Try The Caveman Style products for 30 days, and if you’re not satisfied, let us know within 30 days from the delivery date. For a return or refund request, the item should be in its original condition, with all packaging and tags intact. For damaged items, proof such as photos or videos may be required. Please keep the label for reference and reach out to us at info@thecavemanstyle.com.

Return Policy

Our customers’ satisfaction is essential to us. If you’re not entirely happy with your purchase, The Caveman Style will accept returns or exchanges within 30 days of delivery, provided the following conditions are met:

  • Condition Requirements:

    • The item must be unused, unaltered, and in its original condition with tags attached.
    • No signs of wear or washing.
    • It should be returned in its original box, undamaged.

  • Proof of Purchase: Please provide a receipt or order confirmation email as proof of purchase.

  • Return Process:

    1. Contact Us: Before sending your return, contact our support team at info@thecavemanstyle.com with your order number and reason for the return. We may request a photo or video for documentation.
    2. Return Shipping: Customers are responsible for covering return shipping costs. Please use a trackable shipping service to ensure your item reaches us safely. Return shipping costs are non-refundable, and if a refund is issued, the cost of return shipping will be deducted from your refund.

  • Return Shipping Address:
    The Caveman Style INC
    Moreno Valley (CA)
    28010 Eucalyptus Ave, Building #1
    Moreno Valley, CA 92555

Cancellations

Orders may be canceled anytime before shipment. To cancel, simply email info@thecavemanstyle.com. If the order has not yet shipped, we’ll process your cancellation and issue a full refund. However, if the order has shipped, please refer to the returns section above, as we cannot recall or cancel shipments already in transit.

Exchanges

We replace items only if they are defective or damaged. To request an exchange, please email us at info@thecavemanstyle.com with details of the issue. Exchanges are limited to the same item originally ordered.

Damaged or Defective Items

If your item arrives damaged or defective, please notify us within 48 hours of delivery by emailing info@thecavemanstyle.com. Include photos or a video showing the damage. We’ll review the information and assist you in arranging a replacement or refund.

Refunds

Once your return is received and inspected, we’ll notify you of approval or rejection. If approved, a credit will be applied to your original payment method within a few business days. Refunds may take additional time to reflect in your account based on your financial institution’s processing times.

  • Late or Missing Refunds: If your refund has not appeared, please check with your bank or credit card company, as processing times can vary. For further assistance, email us at info@thecavemanstyle.com.

Additional Notes

  • Gift Items: If an item was marked as a gift, you’ll receive a gift credit once the item is returned. If the item wasn’t marked as a gift, the refund will be issued to the original purchaser.

  • Sale Items: Only regular-priced items are eligible for refunds. Sale items cannot be refunded.

  • Customer Feedback: We love to hear from you! For any feedback or concerns, feel free to email us at info@thecavemanstyle.com.